Here’s Susan to explain a little more about our Call Conversion Boost product. Having spent 25 years in the Service Management and Customer Services profession, Susan is the perfect person to coach, develop and train your team. She will help you focus on improving client service and help you lead your team.
Susan has developed, written and delivered training courses to hundreds of lawyers, IT professionals and dental teams. Whilst managing large service delivery focused teams, Susan has a wealth of knowledge and experience to help deal with any challenges.