The System is designed to help you convert the leads that contact your practice so that your leads don’t fall into a black hole, and also to help you follow up your leads through our Benchmarking Dashboard.
We all have busy work and personal lives and sometimes you just want someone to call you back simply because you haven’t had time to return their call or to discuss moving forward with the treatment that you want.
We will train your team to improve their customer service with your leads, to build rapport, and for phobic patients, it will help them reduce their fear and build trust quickly on the initial phone call.
Here’s Susan to explain a little more about our Call Conversion Boost product. Having spent 25 years in the Service Management and Customer Services profession, Susan is the perfect person to coach, develop and train your team. She will help you focus on improving client service and help you lead your team.
Susan has developed, written and delivered training courses to hundreds of lawyers, IT professionals and dental teams. Whilst managing large service delivery focused teams, Susan has a wealth of knowledge and experience to help deal with any challenges.